Where should I send support questions?
Email is the best channel for account, billing, privacy, and app support questions that need a direct response.
Get in Touch
Have questions or feedback? We'd love to hear from you.
This page is the best starting point for support, privacy requests, early feedback, partnership conversations, and community updates around the Shinsei self-discovery app.
Join our Discord
Connect with other self-explorers and get updates about Shinsei's development.
Join Discord ServerWhat to contact us about
Support
Questions about the app experience, subscriptions, login issues, or unexpected behavior.
Feedback
Ideas for new features, notes on what resonated, and suggestions that would make Shinsei more useful.
Privacy
Requests related to data handling, account deletion, or clarification about the privacy policy.
Partnerships
Creator collaborations, press requests, and other opportunities aligned with Shinsei’s audience.
Contact FAQ
What is Discord best for?
Discord is ideal for community discussion, product updates, and sharing feedback with other people exploring Shinsei.
Can I reach out about privacy or data deletion?
Yes. Privacy-related requests can be sent by email, and the privacy policy also explains the available request paths.